Terms and Conditions:
Dropping off the bikes
In the case of the transporting of a roadbike, when dropping your bike, the front and rear wheel will be removed, bubble wrapped and put in specially designed bike box with your frame. The utmost care will be taken when handling all bicycle components.
In the case of the transporting of a mountain bike, when dropping your bike, it will not be necessary to remove the wheels, we work with a roll on roll off system. Each bicycle will be secured into place, and no bicycles will be touching.
When dropping off the bike, all devices which are not permanently fastened to the bike, such as speedometers, cadence meters, heart rate monitors, water bottles, etc. can also be placed inside the box so as to ensure that none of our cyclists lose any of their expensive equipment. At Strides we realize the value and costs associated with bicycles, and we guarantee that we will take care of your bike as if it were our own.
All cancellations received within a period of more than 30 days before the date of the specific race for which the booking was made, will be entitled to a 50% refund of the booking price paid for that specific race.
Any cancellation received within a period of less than 30 days before the date of the specific race for which the booking was made, will not be entitled to any refund.